CONTACT US

                  771 Broadway, Ulster Park,  NY  12487

In the beautiful Hudson Valley

 

Tel: (845) 663-2222

Tel: (845) 663-2222

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Vacationhouse

Bed & Breakfast

Policies...
Just stuff you should know...

Vacationhouse is a family owned and operated small business; we value your patronage and look forward to your stay at our Bed & Breakfast. While not a hotel, we wish to make your stay  at our B&B as comfortable and relaxing as possible.  Please review our reservation terms and cancellation policy.​

1-Rates: All rates are per room, per night and are subject to change without notice.  (max double occupancy) A major credit card is required to secure your stay​. (personal checks are not accepted) Full Breakfast is included.

**Rates are subject to a 8% New York State Tax and a 2% County Hotel Rooms Tax not included in rates.

2-Check In:  Check-in is from 2:00pm until 6:00pm. Photocopy of Photo ID (all guests) &  copy of Credit card  is required to be on file at check in, deleted after checkout.   ***Please let us know in advance when you will be arriving as we would plan to be here to welcome you and give you key codes for doors.  Check out is at 11:00am. Please pre-arrange any special needs to make check in work for you.  ​The Inn does not accept walk-in guests. Bookings within 24 hours of stay must be made by phone, otherwise we encourage you to make your reservation online

3-Minimum Stay: Minimum stay requirements vary, but a two night minimum stay is usually required on weekends as well as on holidays, during special events and during  foliage season. Please feel free to call to inquire about your specific travel requests as we can often accommodate.

4-Refunds and Cancelations:   All cancelations after 48 hours of booking are subject to a Minimum $35.00 per room service fee. Cancellation notices must be received (14) fourteen days prior to the date of arrival for remaining balance refund.  

Cancelations must be 14 days prior to avoid forfeiture of the balance due for your full stay. Any Refund would be based on our ability to re-book room. If we are able to re-book your room, we would be happy to offer a refund. You can call or email us to cancel and we will confirm your cancellation with an email cancellation confirmation letter. If you should need to cancel within the 14 day period, please call us as soon as possible so that we can do our best to get the room re-booked on your behalf. 

Full Payment is required at the time of reservation.  

No shows and cancelations made within 48 hours of arrival date will be charged for the entire amount of the reservation. As a guest has checked in, they are responsible for paying for the entire stay. If a guest decides to check out early, no refund, full or in part, will be given.

If your reservation is made through a third party booking service, cancelation policy is stated online through that service and will be enforced according to those terms.

If reserving 3 or more rooms, Full payment  is required.  Cancelations must be made 45 days in advance of reserved date for return of deposit less a $35 per room cancelation fee. If cancelation is received within 45 days of reserved date, return of deposit will be contingent upon our ability to re-book the room.

5-Breakfast: We serve a single specialty full breakfast menu daily in morning room to all our guests.  Great care is taken in preparation of our single daily menu courses to surprise and excite the foodies in us.  Please let us know 10 days in advance if you have any dietary restrictions or foods you simply  prefer not to eat, we will try to accommodate in our menu if possible while keeping the integrity of our desire to serve delish food.  We can accommodate Vegetarian or Vegan diets upon advance request. 

6-Security Policy: Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard  for secure commerce transaction. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

7-Children: While we love children, this home is no longer set up for children.  Most guests are looking for a quiet getaway. Children over age 12 sharing a room with a well behaved parent is OK. :)

8-Pets:  Sorry, no pets can stay at Vacationhouse

9-Our Pet:  ***People with Cat Allergies be aware.***​We have taken in a cat. He will probably stay clear of you. He is a cat so approach at your own risk.  :)   He is does not go in rooms or the living room common space but, has free rein of rest of hallways.  

10- Our Cat is an indoor cat.  He does not usually attempt to go out doors but, please treat him like a 2 year old child and protect him from doors.  Please protect doorway  and close doors quickly when entering and exiting.  If you  need me to help make him disappear,  I am on it!

11-Parking:  Parking is available in the B&B's private parking lot and is always complimentary.

12-Smoking: Sorry, no Smoking inside house or on porch.  Enjoy Smoking in Secret Garden Patio. Please use Chimnea's provided for ALL butts.  Thanks!

***If signs of smoking is found inside house, cleaning charges of $350 will added to your credit card bill.

13-All rooms are on 2nd floor and are walk up.  :(

14- Privacy Policy We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site that is used to send you information on future specials. You can opt out at any time. We will not sell your personally identifiable information to anyone...ever!

15-Enterance to porch from inside house is locked at 10pm. Please use main door or through patio to go to porch after 10pm quiet time.  ​​

16-Legal Notice We reserve the right to refuse service to anyone. We are not responsible for accidents or injury, damages to personal property or vehicles or for the loss of money or valuables of any kind.

17- Vacationhouse welcomes all responsible guests regardless of their race, religion, ethnic origin, marital status, sexual orientation, gender identity, or gender expression. We encourage our guests to be comfortable and be themselves here. There will be no effort to impose any personal religious, political, or social convictions on any of our guests or create an environment where personal convictions may feel unwelcome. We are grateful for and honor all those we are privileged to host, and ask that all our guests show respect and courtesy to one another.

18-Complimentary Amenities such as Shampoo, Conditioner, body wash, hair dryers available in bathrooms.

(Ironing board & Iron available upon request)

19-Security Cameras are located on doorways.   Thankfully we have never reviewed videos to date...Living in a safe neighborhood with great guests, we hope to never have reason to.  :)

20-Room occupancy limits of  2 per room are not to be exceeded. Guest names must be registered.  Like most hotels, copies of  photo ID's and Credit cards are kept during duration of stay.

Please contact us with any questions or concerns you have that may make your stay more comfortable.

The Hudson Valley is such a magical place to visit.

Enjoy your time, relax, have fun!

-Vacationhouse-

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